Automotive Service Advisor - General Repair Specialist

Join Mimosa Grup, a trusted name in automotive service excellence, as an Automotive Service Advisor – General Repair Specialist in the vibrant region of Badung, Bali. This is your opportunity to build a rewarding career in a dynamic, customer-focused environment where your expertise in automotive repair and service will make a tangible impact. Mimosa Grup is committed to providing top-notch service and has established itself as a leader in the automotive industry. As an Automotive Service Advisor, you will be at the forefront of customer interactions, guiding them through the repair process with precision and care.

In this role, you will daily interact with customers, assess their vehicle's condition, and provide accurate diagnoses and repair estimates. You will work closely with our team of skilled technicians to ensure that every vehicle is serviced to the highest standards. Mimosa Grup offers a competitive salary and a comprehensive benefits package, including health insurance, professional development opportunities, and a supportive work environment.

📋 Tanggung Jawab Pekerjaan

• Assess vehicle condition and provide accurate diagnoses and repair estimates.
• Interact with customers to explain repair processes, costs, and timelines.
• Coordinate with technicians to ensure efficient and effective repairs.
• Utilize diagnostic tools such as OBD-II scanners and vehicle history reports to accurately diagnose issues.
• Maintain detailed records of all service activities and customer interactions.
• Stay updated with the latest automotive technologies and industry trends.
• Ensure compliance with all safety regulations and company policies.
• Provide exceptional customer service and build long-term relationships with clients.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Automotive Technology, Mechanical Engineering, or a related field.
• Minimum of 3 years of experience in automotive service and repair.
• Proven experience as an Automotive Service Advisor or similar role.
• Strong knowledge of diagnostic tools and software such as OBD-II scanners, vehicle history reports, and diagnostic software.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Familiarity with automotive repair procedures and industry standards.
• Valid driver's license and clean driving record.

🛠️ Keahlian

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