Marketplace Administrator (Admin MarketPlace)

Are you passionate about the dynamic world of e-commerce and customer service? BCL Hair And Beauty, a leading name in the beauty industry, is seeking a detail-oriented and proactive Marketplace Administrator to join our growing team in Denpasar Selatan, Bali. As a Marketplace Administrator, you will be the backbone of our online presence, ensuring smooth operations, exceptional customer service, and a seamless shopping experience for our valued customers.

With a strong focus on customer satisfaction and operational efficiency, BCL Hair And Beauty is committed to delivering high-quality products and services. Our marketplace is a hub for beauty enthusiasts, and we are looking for someone who can manage our online store with expertise and dedication. If you are ready to take on this challenge and contribute to our success, we invite you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Manage and maintain our online store on platforms like Shopee, Tokopedia, and Lazada.
• Process and fulfill customer orders accurately and efficiently.
• Handle customer inquiries and complaints, ensuring a high level of satisfaction.
• Update product listings, including descriptions, images, and prices.
• Monitor inventory levels and restock products as needed.
• Collaborate with the marketing team to promote our products and manage promotions.
• Analyze sales data and provide insights to improve our marketplace performance.
• Ensure compliance with marketplace policies and regulations.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Minimum 2 years of experience in e-commerce or customer service roles.
• Proven experience in managing online marketplaces.
• Familiarity with Shopee, Tokopedia, and Lazada marketplace platforms.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Detail-oriented with excellent organizational skills.
• Basic knowledge of Microsoft Office Suite.
• Bachelor's degree in Business Administration, Marketing, or related fields.

🛠️ Keahlian

Lowongan Terkait